Skip to main content

Archives: FAQs

Frequently Asked Questions

Selected filter:

Child care Clear all

If my child is unable to attend school/daycare due to their potential exposure to another child with COVID-19, my child is well, and I am unable to work while they are quarantining at home, am I eligible for quarantine pay?

No, quarantine pay can only be used when you, the employee, are exposed to COVID-19. However, you may use COVID Flex Hours and/or vacation/PTO/floating holiday, or take an unpaid leave of absence.

Read full answer about If my child is unable to attend school/daycare due to their potential exposure to another child with COVID-19, my child is well, and I am unable to work while they are quarantining at home, am I eligible for quarantine pay?

Can I change the amount I am contributing to my dependent care FSA if I am not paying for child care at this time?

Yes. Throughout the pandemic, many family’s care needs have fluctuated and reducing your future elections to your dependent care flexible spending account (FSA) is allowed (although making retroactive adjustment is not). If you receive a Child Care Subsidy Grant award…

Read full answer about Can I change the amount I am contributing to my dependent care FSA if I am not paying for child care at this time?

Are there actions parents can take to help minimize the spread of COVID-19?

Yes, we ask that all parents help support our efforts by: Complying with the handwashing guidance when you enter and leave a classroom.Keeping your children home if they have symptoms of illness and especially if they have a fever.Following the…

Read full answer about Are there actions parents can take to help minimize the spread of COVID-19?

What resources are available for those trying to balance work responsibilities with caregiving responsibilities, such as providing childcare while schools are closed or offering remote learning?

Schools, child care center operations, and families who are in need of care continue to be significantly impacted by the pandemic. To help families navigate this challenging time, the WorkLife Office offers Family Resources, including additional child care…

Read full answer about What resources are available for those trying to balance work responsibilities with caregiving responsibilities, such as providing childcare while schools are closed or offering remote learning?

What measures are being taken to protect our children and teachers?

Campus child care centers are following very stringent, important guidelines. They also continue to deploy hygiene best practices and preventive measures. Additionally, we are closely monitoring practices shared by the Centers for Disease Control (CDC), County Public Health…

Read full answer about What measures are being taken to protect our children and teachers?

I used up my allotted 10 days of my back-up care benefit, what additional resources does the WorkLife Office offer?

If you already used up your 10 days of Back-Up Care (BUCA), you may still access Bright Horizons Additional Family Supports, but pay for the services out of pocket. Bright Horizons Additional Family Supports gives you free membership access to …

Read full answer about I used up my allotted 10 days of my back-up care benefit, what additional resources does the WorkLife Office offer?